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Why do Business need a Whatsapp Chatbot for their business?

Everyone in today’s world understands that in order to be competitive in modern business, you must automate as many of your company’s procedures as possible. Because of their potential to automate discussions across the enterprise, chatbots are valuable. WhatsApp is undeniably one of the most effective ways to reach a broader audience. WhatsApp presently sends over 65 billion messages each day, or 2.7 billion per hour, 45 million per minute, and more than 750,000 per second! As a result, WhatsApp chatbots are incredibly advantageous to enterprises. Everyone understands how it saves time, money, and allows them to work 24 hours a day, seven days a week, and so on. But they aren’t the only reasons.

BotBuz’s intelligent AI chatbot solutions have added enormous value to the client’s business. It’s now up to you to obtain some! There are numerous additional important elements and reasons to have a WhatsApp chatbot that you should be aware of. Let me give you the top six reasons why you should get a WhatsApp chatbot right away!

Improve your company’s branding and marketing

Chatbots, when designed properly, have the ability to provide excellent user experiences. You can provide memorable encounters and marketing automation with a WhatsApp chatbot. Furthermore, networks such as Facebook and online “click to advertisements” allow you to route traffic to your brand’s WhatsApp chatbot.

Setting up a WhatsApp chatbot for your business can help you reach out to new clients in a variety of ways. Unlike other forms of marketing, WhatsApp bots will not dull your clients; instead, they will keep them entertained for a longer period of time. WhatsApp bots have proven to be one-of-a-kind in that they engage and keep clients for your brand.

Scale-up operation

Bots for WhatsApp are virtually unlimited. A WhatsApp chatbot can respond to thousands of chats at once, but real agents can only handle two to three conversations at a time. Your business can benefit from using a WhatsApp chatbot for your company. It solves problems that customer care agents have, such as break time and numerous customer handling. It is capable of handling 90% of interactions on its own, as well as stepping aside when human intervention is required. Workplace stress is reduced as a result of this.

Attract new customers and increase customer loyalty

Today, gaining consumer loyalty is becoming increasingly difficult. Customers don’t trust brands as much as they used to, and customer service has risen dramatically in every industry. Customers nowadays expect fast involvement, and the most effective way to do it is through a speedy problem-solving strategy and chatbots. It appears that the only way to boost client loyalty is to improve their brand experience.

WhatsApp bots can keep track of each and every customer’s purchasing decisions. This data allows a company to gain a better knowledge of its customers’ preferences. WhatsApp chatbots can offer each customer unique services based on their preferences. Customers who are given individualised suggestions, discounts, and services are more likely to remain loyal to the company, according to studies. You can’t expect your salespeople to recall every single customer’s purchase history, but you can count on a WhatsApp bot to do it flawlessly.

Content promotion with WhatsApp chatbots

For brands, there is a wealth of content and information available. This content can now be easily accessed over the internet thanks to technological advancements. Unfortunately, only a few organisations are attempting to give tailored content. Advertisers may use WhatsApp chatbots to influence clients in the most effective way possible. As a result, your brand’s engagement and communication improves.

Users that interact with a brand and are looking for specific information will need it immediately. Artificially intelligent WhatsApp bots can sift through massive volumes of data and deliver exactly what consumers want. You can use an efficient strategy to configure content distribution and develop brand awareness among your target audience. Additionally, the data acquired and customer behaviour analysis can be used to improve your marketing strategy.

Better then Website and Mobile App

The WhatsApp chatbot has a uniform interface and requires less time to construct than websites and mobile apps with lower development costs. WhatsApp bots are the most user-friendly solutions for interacting with mobile users. WhatsApp chatbots are a more advanced technology that requires less storage space and does not require users to download the bots because they are already available on a platform that they use every day.

There are numerous methods available that allow businesses to engage with a large number of people via email marketing, social media, and websites. Unfortunately, these technologies do not assist businesses in communicating with individuals on a more personal basis. However, using WhatsApp bots, you can now do individual targeting and reach out to large groups of people.

If you want to construct a WhatsApp chatbot for your real estate business that is business-centric and can match your exact requirements in a matter of hours, you’ve come to the right place. With our expertise in bot development and customer insights, we at BotBuz would be delighted to assist you. Visit us at BotBuz or contact us at hello@botbuz.com.

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