Enterprise Live Chat for Customer Experience
About us
KG Digital Solutions is your one stop shop for your digital marketing requirements. In today’s times, where the internet has become a part and parcel of our lives, digital marketing has emerged as a new means of promoting products and services. MKG IT Services is a creative and innovative digital marketing agency based in India. We assist you to advertise your business with the help of our wide basket of innovative digital marketing solutions that include but are not limited to Whatsapp Chatbot, SMS Marketing, Email Marketing, Social Media Marketing and much more.
We strive to offer fantabulous and result-oriented digital marketing solutions to our clients. Our services are efficacious and yet easy on the pocket. By choosing KG Digital Solutions as your digital marketing partner, we leave no stone unturned to provide you the best digital marketing services for your business.
We already work for more than 3900+ clients from various sectors like E-Commerce, Finance, Hospitality, Education, Builders, Pharma, Food and others.
Why work with us
We bring WhatsApp Business API solutions to our clients
Available 24/7
Improves customer experience and answer their every queries 24/7
Increase the rate of engagement
With a WhatsApp Bot, you can interact with your consumers on their preferred platform, increasing engagement.
Convert More Leads
A message on WhatsApp is more likely to convert your leads than any other platforms, with an average open rate of 98%.
Send Personalized Notifications
Send targeted notifications, such as delivery updates, booking reminders, invoices, order confirmations, and other essential updates, using a WhatsApp Bot.
Automatically send contextual responses
With the WhatsApp bot integration, you can automatically respond to your clients' questions at any time of day.
Improve Your Customer Service & Experience
A WhatsApp Bot has a very user-friendly interface that allows you to integrate rich material, deliver immediate responses, and provide services 24/7 all of which help you take your customer care to the next level and retain consumers.
Why do businesses need it
How Does Botbuz Work
Increase your outreach
With having above 99% open rate you can increase your outreach.
Never miss out
Messages are read within 5 minutes
Rich Messaging
Supports Images, Videos, Documents, & Buttons
Customer Preference
On Whatsapp daily almost 1.5 Billion people send 65 Billion messages in a day
Higher Response Rate
Adding WhatsApp no. on the website has proven to increase sales by 30%
Our Services
All kind of marketing solutions for you
Banking
Give your clients the liberty to record stolen cards, take a look at account balances....
Real Estate
Interact with interested custom even during non-business when your executives are not around....
HealthCare
Let your patients book an appointment, schedule health check-up online....
Consumer Electronics
Say whats up to all visitors and answer clients questions. Showcase your merchandise in rich-media messaging and reply in your customers in human-like conversations by using NLP....
Education
Talk to students & parents at exclusive point of contacts. Share information, acquire information and solution questions with easy flowing conversations...
WhatsApp Business API Vs WhatsApp Business
Official WhatsApp Business API is a reliable solution for businesses with a robust patron base geared toward developing their business
Companies can use 3 variations of WhatsApp to have interaction with their customers: WhatsApp Messenger, WhatsApp Business App, and WhatsApp Business API. Consider all execs and cons earlier than getting started.
Function
WhatsApp Messenger, WhatsApp Business App
WhatsApp Business API
Connection with CRM system
NO
Yes
Connection with payment gateway
NO
Yes
Connection with E Commerce (Reminder, Tracking Etc)
NO
YES
Live Chat in multiple agents
NO
YES
Broadcast Message (Approved by WhatsApp)
NO
YES
Integration with A.I Chatbot Solution (NLP)
NO
YES
Integration with A.I Chatbot Solution (NLP)
NO
YES
TESTIMONIALS
Our customer always happy with our
services
We wanted to maintain an open line of communication with our customers, and we were able to do so by utilising the Business WhatsApp API and Botbuz's solution. Botbuz's rapid implementation aided us in achieving an Exceptional Customer Experience.
- GM, Customer Experience at Zellbury : Syed Waqas Pervez
Botbuz has exceeded my expectations. It's an easy-to-use product with excellent customer service. Client Service and video tutorials are excellent.
Founder & MD at CareChamp : Sylvia Klopper