Enterprise Live Chat for Customer Experience

Official WhatsApp Business API is a reliable solution for businesses with a robust patron base geared toward developing their business.

About us

KG Digital Solutions is your one stop shop for your digital marketing requirements. In today’s times, where the internet has become a part and parcel of our lives, digital marketing has emerged as a new means of promoting products and services. MKG IT Services is a creative and innovative digital marketing agency based in India. We assist you to advertise your business with the help of our wide basket of innovative digital marketing solutions that include but are not limited to Whatsapp Chatbot, SMS Marketing, Email Marketing, Social Media Marketing and much more.

We strive to offer fantabulous and result-oriented digital marketing solutions to our clients. Our services are efficacious and yet easy on the pocket. By choosing KG Digital Solutions as your digital marketing partner, we leave no stone unturned to provide you the best digital marketing services for your business.

We already work for more than 3900+ clients from various sectors like E-Commerce, Finance, Hospitality, Education, Builders, Pharma, Food and others.

Why work with us

We bring WhatsApp Business API solutions to our clients

Available 24/7

Improves customer experience and answer their every queries 24/7

Increase the rate of engagement

With a WhatsApp Bot, you can interact with your consumers on their preferred platform, increasing engagement.

Convert More Leads

A message on WhatsApp is more likely to convert your leads than any other platforms, with an average open rate of 98%.

Send Personalized Notifications

Send targeted notifications, such as delivery updates, booking reminders, invoices, order confirmations, and other essential updates, using a WhatsApp Bot.

Automatically send contextual responses

With the WhatsApp bot integration, you can automatically respond to your clients' questions at any time of day.

Improve Your Customer Service & Experience

A WhatsApp Bot has a very user-friendly interface that allows you to integrate rich material, deliver immediate responses, and provide services 24/7 all of which help you take your customer care to the next level and retain consumers.

Why do businesses need it

How Does Botbuz Work

Increase your outreach

With having above 99% open rate you can increase your outreach.

Never miss out

Messages are read within 5 minutes

Rich Messaging

Supports Images, Videos, Documents, & Buttons

Customer Preference

On Whatsapp daily almost 1.5 Billion people send 65 Billion messages in a day

Higher Response Rate

Adding WhatsApp no. on the website has proven to increase sales by 30%

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Years of Market
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Happy Clients

Our Services

All kind of marketing solutions for you


Give your clients the liberty to record stolen cards, take a look at account balances....

Real Estate

Interact with interested custom even during non-business when your executives are not around....


Let your patients book an appointment, schedule health check-up online....

Consumer Electronics

Say whats up to all visitors and answer clients questions. Showcase your merchandise in rich-media messaging and reply in your customers in human-like conversations by using NLP....


Talk to students & parents at exclusive point of contacts. Share information, acquire information and solution questions with easy flowing conversations...

WhatsApp Business API Vs WhatsApp Business

Official WhatsApp Business API is a reliable solution for businesses with a robust patron base geared toward developing their business

Companies can use 3 variations of WhatsApp to have interaction with their customers: WhatsApp Messenger, WhatsApp Business App, and WhatsApp Business API. Consider all execs and cons earlier than getting started.


WhatsApp Messenger, WhatsApp Business App

WhatsApp Business API

Connection with CRM system



Connection with payment gateway



Connection with E Commerce (Reminder, Tracking Etc)



Live Chat in multiple agents



Broadcast Message (Approved by WhatsApp)



Integration with A.I Chatbot Solution (NLP)



Integration with A.I Chatbot Solution (NLP)




Our customer always happy with our

We wanted to maintain an open line of communication with our customers, and we were able to do so by utilising the Business WhatsApp API and Botbuz's solution. Botbuz's rapid implementation aided us in achieving an Exceptional Customer Experience.

- GM, Customer Experience at Zellbury : Syed Waqas Pervez

Botbuz has exceeded my expectations. It's an easy-to-use product with excellent customer service. Client Service and video tutorials are excellent.

Founder & MD at CareChamp : Sylvia Klopper

It's simple to use and implement software with a strong team behind it. If this isn't enough, I'd like to point out that keywords are a must-have tool for your team. Great concept, execution, and time savings.

Co-founder, Becon in Brazil : Philippe Silveira


Latest Blog & News

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