Omni Channel Chatbot Builder

You can create and design your own chatbots without any coding or programming. BotBuz is an omni-channel chatbot platform. With our chatbot builder, you can create your own chatbot for various messaging platforms like WhatsApp, Facebook Messenger, Instagram, Google Business Manager, Telegram, Line, and Viber. This can be helpful for businesses that want to provide a consistent customer experience across all channels. By using an omnichannel chatbot, you can ensure that customers can interact with your chatbot on the channel that is most convenient for them.

Analytics Dashboard

BotBuz has an analytics dashboard whereby you can track and analyze the performance of your chatbots. You can track metrics such as sales, new users etc. You can get the sales details that you made with your chatbot on the sales analytics section in the dashboard. You get details of new users on the analytics dashboard. By tracking the performance of your chatbot and identifying areas where it can be improved, you can make sure that your chatbot is providing the best possible experience for your customers.

Live Chat

The BotBuz platform has a Live Chat option. With Live Chat you can provide real-time support to your customers. You can take over the chatbot and chat with your customers. This gives a smooth conversational experience to the customers. Your customer will enjoy a better support experience with the Live Chat feature. Live chat is a powerful tool that can help you to provide better customer service and build relationships with customers. By using live chat, you can improve customer satisfaction and loyalty.

Broadcast

Broadcast messaging is an important feature of Botbuz no code chatbot builder. It allows you to send the same message to multiple users at the same time. This can be used to announce new products or services, promote events or sales and to send reminders or notifications. Broadcast messaging is a powerful tool that can help you to reach a large number of customers with a single message. By using broadcast messaging, you can keep your customers informed and engaged, and you can promote your products or services to a wider audience.

Easy Updates And Iterations

Botbuz’s no code chatbot builder offers easy update and iteration capabilities. It allows users to make changes and improvements to their chatbot without the need for coding or technical expertise. Modify and improve your chatbot without hassle. No code chatbot builder by Botbuz enables you to make updates, iterate on conversation flows. It can introduce new features or responses without writing a code, saving time and effort.

Seamless Backend Integrations

With Botbuz no code chatbot builder one can easily connect with CRM, customer support tools, or any other backend system. It helps to retrieve and update data in real time. This is useful for enhancing the capabilities and functionality of chatbot. API Integration, Webhook, Zapier are some of the ways through which chatbots can be integrated with CRM, customer support tools and other backend systems.

Pre-built Templates

Botbuz no code chatbot builder offers a library of pre-built templates that you can use to create your own chatbots. These templates cover a variety of use cases. It includes templates for customer support to answer FAQs to provide customer support. Templates for sales and marketing to promote products or services. Informational templates to provide information about your products or services.This templates provide a solid foundation that you can customize to meet your specific needs.

Customizable Components

Tailor your chatbot’s appearance and behavior to match your brand and specific requirements. Botbuz no code chatbot builder enables to customize chatbot elements. You can customize the conversation flow of your chatbot to match your specific needs. This includes defining the different steps in the conversation, the questions and the responses that will be given. Also customize the functionality of your chatbot to match your specific needs. This includes defining the tasks to perform, the data to access, and the integrations to use.

Automated Messaging

Botbuz chatbot helps businesses to automate their messaging workflows through its chatbot builder. With automated messaging, you can send predefined messages to your customers at specific times or events. This can be used to welcome new customers, to send reminders, to send promotional messages and customer support messages to answer any questions. Automated messaging is a powerful tool that can help you to improve your customer engagement and communication.

Interactive Menu And Quick Replies

Botbuz chatbot builder uses interactive menus and quick replies. Interactive menus are a way to organize the different options that your chatbot offers. This can be helpful for customers who are not sure what they want to do, or who are looking for a specific option. Quick replies are a way to provide customers with a quick and easy way to respond to your chatbot. This can be helpful for customers who are on the go, or who do not want to type a long message.

Integrate omni-channel chatbot builder

We have a wide range of APIs